We want you to love what you receive. If something isn't right, please write to us.
Damaged or incorrect orders
If your order arrives broken, damaged, defective or different from what you ordered, please contact us and we will review it and make it right with a replacement or refund, as appropriate.
Opened or used items
For hygiene and safety reasons, personal-care items that have been opened or used may not be eligible for return, as permitted by applicable law.
Request window
[TO BE CONFIRMED]
Unused items
Conditions for returning unused items: [TO BE CONFIRMED]